One Shot Planner Support
Contact Us
FAQ
- Are my images stored?
- No. Images are automatically deleted from our servers after the AI task extraction is complete. We do not retain your images.
- What data is collected?
- We collect your user ID and email address (via Apple Sign-In), extracted task/event data, and push notification tokens. For details, see our Privacy Policy.
- How many free extractions do I get?
- The free tier allows up to 3 AI-powered image extractions. After that, a One Shot Planner Pro subscription is required.
- Can I delete my account?
- Yes. You can request account deletion from within the app's settings. All your tasks, events, and statistics will be permanently deleted from our servers.
- Where are my tasks saved?
- Approved tasks are saved to your device's Reminders app (or Calendar app). Pending tasks are temporarily stored on our servers before approval.
- What languages are supported?
- We currently support Japanese and English.
Bug Reports & Feedback
If you encounter a bug or have feature suggestions, please feel free to contact us at the email above.
To help us resolve issues quickly, please include:
- Your device model and iOS version
- A detailed description of the issue
- Steps to reproduce the problem
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